Upgrading Platforms – Perhaps easier than you’d guess?
With added functionality to help you raise more?
Yes, please.

We get it. Upgrading platforms doesn’t always *sound* like a walk in the park. But you may be surprised to hear what the actual experience is transitioning from 501 Auctions to GiveSmart.
Here’s what our customers are reporting:

A quick understanding of the new platform

Increased speed and stability

Ready and available support with enhanced access via phone, email, and chat.

BONUS: Raising more due to expanded functionality

Don’t just take our word for it:

“You were really helpful when you were 501 and you’re still just as helpful with GiveSmart.

The GiveSmart platform is easier for the team to use as well. It is more user friendly for the staff on hand to get things quicker, such as final numbers, final entries for all the winning bidders, and to be able to tally up all the totals.”

I couldn’t see us doing any more events without the staff that you send to help us at events.”

— Tiffany Goudie, Fundraising Director Project Healing Waters

“I was just amazed by the customer service we received the first year with 501 Auctions. There were no hiccups in switching to the GiveSmart platform this year. It was just as user friendly, if not better, than the year before. 

I do this by myself most of the year. Although we do have the best volunteers during the Gala/Auction event, it usually wasn’t until after office hours when I realized I was having an issue.  When I called the help desk, someone always answered and helped me. They were friendly and each time solved my problem. I always felt like there was support when I needed it most.”

— Anna Methvin, Foundation of Neosho Memorial Regional Medical Center

We’re excited to bring to you all the features the upgrade to GiveSmart provides:

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“That’s one thing I do love about your company as a whole: you guys were really helpful when you were 501 and you’re still just as helpful with GiveSmart.”

The GiveSmart platform is a little bit easier for the team to use as well. GiveSmart is just more user friendly for the staff on hand to get things quicker, you know, as far as final numbers, final entries for all the winning bidders to be able to tally up all the totals.”

The staff that you guys send out to help us at events is very, I mean, I couldn’t… I couldn’t see us doing any more events without them.”

— Tiffany Goudie, Fundraising Director Project Healing Waters

“Because it was so new for us I was just amazed by the customer service that we received that first year. It was amazing. I didn’t think there’d be any way that going to a bigger company was going to enhance that experience but then this year, we started the process, um, and it was just as amazing as it was the year before. There were no hiccups, I didn’t have any trouble in any of the software. It was just as user friendly as the year before.”

“I really do this by myself. We have volunteers during the gala time, but it usually wasn’t until after hours when I realized I was having an issue if I had only done it one other time and so just my memory of how or what I should be doing next. And I called, you know, after hours, I was always able to get someone. someone always answered and helped me and very friendly and always solved my solutions. So I never felt like I was hanging out there on my own. I always felt like there was support and there was.”

— Anna Methvin, Foundation of Neosho Memorial Regional Medical Center