Fundraising software and campaign management for nonprofits & organizations

Flexibility to suit your organization’s needs.

Do-It-Yourself

For organizations who are well-versed in using GiveSmart’s platform, the Do-It-Yourself model is a great option. This model offers seamless administration and all the platform’s features.

N

Standard

The Standard service model brings organizations all the features of GiveSmart’s platform with additional help from a Customer Success Manager leading up to an event. 

Premium

GiveSmart’s Premium service model offers the highest level of white-glove service. Organizations work with a dedicated Customer Success Manager and on event day receive hands-on support from their Customer Success Manager to ensure the best donor experience.

Choose the option that is right for you.

  • Unlimited DIY eventsUnlimited DIY events
  • Tech support with extended hoursTech support with extended hours
  • Online training academy and Knowledge BaseOnline training academy and Knowledge Base
  • Ticketing and seating management availableTicketing and seating management available
  • OnboardingOnboarding
  • On-site support for signature eventOn-site support for signature event
  • Post-event reviewPost-event review
  • Donor data migrationDonor data migration
  • Event equipmentEvent equipment

  • Do-It-Yourself

  • Unlimited DIY events
  • Tech support with extended hours
  • Online training academy and Knowledge Base
  • Ticketing and seating management available
  • OnboardingSelf-service training courses
  • On-site support for signature eventno
  • Post-event reviewno
  • Donor data migrationno
  • Event equipmentAvailable

  • Standard

  • Unlimited DIY events
  • Tech support with extended hours
  • Online training academy and Knowledge Base
  • Ticketing and seating management available
  • OnboardingLive, one-to-many training
  • On-site support for signature eventEvent specialist
  • Post-event review
  • Donor data migration
  • Event equipmentIncluded

  • Premium

  • Unlimited DIY events
  • Tech support with extended hours
  • Online training academy and Knowledge Base
  • Ticketing and seating management available
  • OnboardingOne-on-one training and implementation
  • On-site support for signature eventSenior on-site manager and event specialist
  • Post-event review
  • Donor data migration
  • Event equipmentIncluded

Additional Services

Support

Reach out to our support team via chat, email, or phone. The Knowledge Base contains instructions and troubleshooting tips, which is available to clients 24/7. Running a DIY event and need help? Our Client Support Team is on call to help if there are questions that arise.

k

GiveSmart Training Academy

Utilize the expansive training academy to incorporate volunteers in your service package and train your team to use the built-in efficiencies of GiveSmart’s platform. The Academy includes webinars, training videos, and plenty of documentation to study, review, and reference.

Organization Hub

Specific to each organization, this secure hub allows data to carry over as organizations continue to build campaigns year over year. Keep track of donors, reflect on performance insights, look at guest patterns, and more.