Email
Call
Customer Support
Customer Support
GiveSmart Services
Fundraising software and campaign management for nonprofits & organizations.
Dedicated support resources • Flexible options to fit your team • Encouragement every step of the way
Annual Subscription & Add-ons
Accelerate your fundraising, with dependable technology that works for you and engages your donors
Your annual GiveSmart subscription includes the tools your organization deserves in order to have fundraising success. There is no limit to the number of fundraisers you can host online. Whether your plans include virtual, hybrid, or in-person campaigns, we are the proven solution to help you and your organization reach your goals.
GiveSmart partners also have the flexibility to add on services to support your individual needs. There are four service offerings available to help you maximize your annual subscription. Take a look at what is available to jumpstart your fundraising below. If you desire a one-on-one conversation about GiveSmart, request a demo here.
Personalized Training
• Accelerate your fundraising and learn how you can do more at your events and with your donation campaigns.
• Connect with our team to walk through your organization's individual goals and use cases to maximize your GiveSmart subscription.
Live Remote Service
Want more time to focus on your donors and volunteers? Leave the behind-the-scenes technology management of your event to our experts. Our skilled staff can:
• Close out items
• Check out guests
• And more to free up your time for what matters most
Campaign Management
Whether you're new, need a refresher, or want to turn heads, this offering is the premier support you need to enhance your campaign.
• Expert project management and GiveSmart site configuration for a specific campaign to maximize fundraising value and supplement your own team's time and effort
• Your time is divided between conference calls to set and review strategy for your campaign, and working on the configuration of your GiveSmart campaign site
Event Team Training
Bring your team, volunteers included, together for your personalized, private training just before your fundraising event.
• Feel more confident in carrying out your day of plan and standing-up future campaigns.
• Have everything recorded for lifetime reference.
Flexibility to suit your organization’s needs.
Personalized training
putting you in control
Access fundraising knowledge through a flexible, guided experience with our service professionals.
Leverage access to a private training experience to kick-start your organization’s fundraising strategy. Develop a plan specific to your organization’s fundraising goals and allow your team to have questions answered in real-time as you prepare to launch your fundraising campaign(s). From auction management to peer-to-peer fundraising and more, our team is here to support you.
Build your signature fundraising campaign with direct guidance from an assigned campaign management professional
Expert advice and a helping hand to support your team from design and premiere to execution and wrap-up.
With our campaign management experts, you can save time and focus on managing your organization’s fundraising strategy. Campaign design and setup are guided and reviewed to give you confidence for your biggest fundraiser of the year.
Lean on our team to assist with your GiveSmart campaign on event day
Let us do the heavy lifting during the event
Your dedicated technician is here to operate the GiveSmart platform during your event. Spend more time engaging with donors or managing other critical components of your event while your technician sends messages to donors, opens and closes fundraising, and processes payments, all according to your run of show.
