Customer Support

The GiveSmart team is here to help, 24/7!

Support available 24/7

We’re here when you need us. We understand sometimes you burn the midnight oil all for the good of your cause.
That’s why we offer 24-hour support, 7 days a week.

Help Center

Access to an array of how-to instructions and videos along with Live webinar training opportunities.


Call 855-322-4483 x 1. Agents available before, during and after your campaign.



Sign in to your GiveSmart campaign and contact us via the Help button.


Email your name, your organization’s name, and support topic with details to

GiveSmart Company Holidays

GiveSmart Customer Support will not be available on the following holidays:

New Year’s Day (January 1)

Memorial Day (last Monday in May)

Independence Day (July 4)

Labor Day (first Monday in September)

Thanksgiving (fourth Thursday in November)

Day after Thanksgiving (November 29)

Observance of Christmas Eve (December 24)

Christmas (December 25)

New Year’s Eve (December 31)

Support Coverage

We provide you with access to a variety of valuable services