GiveSmart is operating at an elevated state of security to combat ongoing attempts by bad actors to complete fraudulent transactions on public forms. These measures serve to protect the organizations and donors who count on GiveSmart for a safe and secure online experience.

 

If your donors are running into any issues completing their donations, particularly regarding our robust security, they should:

  • Disable any VPN, ad blocker, or security app activated on the device or browser
  • Refresh the page
  • Clear the web browser's cache and cookies
  • Try a different web browser
    • *copy/paste the link URL into the address bar instead of clicking it
  • Switch between Wi-Fi and mobile data, or vice versa

 

Rest assured your data remains safe. The team continues to monitor the system traffic.

Please bookmark this page and check back here first if you experience an interruption. If you’re experiencing an interruption not posted on this page, please let us know by contacting Customer Support.

Review recent product updates, helpful guides and training tools in our Help Center.

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GiveSmart Events

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GiveSmart Fundraise

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GiveSmart Donor CRM

At GiveSmart by Momentive Software, our goal is to be the easiest company in the industry to do business with, and that includes providing our customers with full transparency on our status.

*Information on these updates are only available to current customers in the Help Center. This is not an expansive list.