Auctions, games of chance, merchandise, giving trees, wish lists, and other forms of revenue are all organized and logged within Item Management. On the move? Upload auction item photos right from your cellphone!
Hoping to raise money for multiple projects? Organizations can create various donation types and amounts to give their donors options to support specific projects and determine where their interest is most focused.
Donor receipts, ticket receipts, and itemized auction receipts are customized in advance by organizations and automatically generated when a purchase is complete. Welcome messages, thank you notes, and any other messaging (text or email) can be written and deployed at the leisure of organizations to groups or individuals.
“The presentations feature is a wonderful tool to streamline the viewing experience. As many of our patrons are older and may not know how to split their screens this tool did the work for them and freed up our time from trying to walk them through how to do this. I also chose to use it to limit the number of devices people would need in order to participate.” Pittsburgh Public Theater
If requested, GiveSmart staff will be onsite event day to work with your team and volunteers at check-in and checkout. Our staff also provides bidding assistance to guests and act as spotters during live auctions and paddles raises.
We’re here when you need us. We understand sometimes you burn the midnight oil all for the good of your cause. That’s why we offer 24-hour support 7 days a week. Phone, chat, email, or the Help Center.
Year over year your organization can bring over data for annual events. Strictly dedicated to your organization, this secure hub allows campaign information to carry over as you continue to build campaigns.
“Our Customer Success Manager has been incredible providing support and guidance during my time using GiveSmart. Unfortunately, our event was canceled due to the COVID-19 pandemic. They have been extremely helpful in enabling us to convert our auction and raffle to virtual events and have been readily available to answer questions. I have been in the nonprofit world for 18 years and have used a variety of software programs for the industry. Our CSM has shown me that GiveSmart is an industry leader that prioritizes the customer and the community the customer serves. Thank you! Finally, GiveSmart is very intuitive and the training videos, etc. are extremely helpful. I will definitely be recommending GiveSmart to my counterparts in the industry!”
– Jennifer Margolis, Center for Family Resources
“We were just commenting about GiveSmart earlier today. I cannot say enough about how well everyone at GiveSmart does with troubleshooting. Your team was wonderful in responding within a short period of time. Customer service is a big priority in my book, and you exceed in that department. In this moment of craziness and stress, we are so grateful to the personalized attention and help to make our largest fundraiser of the year successful. To know that we can close within minutes after the auction, ease of use, a knowledgeable representative is remarkable. Our decision to change over to GiveSmart and use you as our new fundraising platform has been the best decision we made for the school. GiveSmart is a true blessing right now in our time of need. Thank you so much for being our partner in our children’s school fundraiser. We can never say enough.”
— Myra Kayser, St. Petronille School in Glen Ellyn, IL
“Thanks for the webinar you all put on! We had our event on Saturday (March 14th) and raised over $450,000!! Thank you for the tips on text messaging, that made all the difference as we felt we did a really great job in that area to aid our fundraising.”
— Joanne McShane, Christian Brothers High School in Sacramento, CA
“Thank you so much! We so appreciate all the guidance and assistance GiveSmart provided us along the way. The virtual auction surpassed our goal by almost $15,000 which EcoHealth is over the moon about!”
— Teresa Bellantoni, Event Planner David Bowen & Company
“During my time with LLS, I have not experienced working with a vendor with such a high level of customer service, before, during and after the event! The GiveSmart team enhanced our revenue generation during every process of the event. We continued to use this service with our Man Woman of the Year® campaigns, and look forward to having their services at our upcoming events!”
— Leukemia and Lymphoma Society – National Office
“Our Customer Success Manager was phenomenal with me. They always responded to me right away and was extremely thorough from our initial phone call to go over the campaign page. The GiveSmart site is so user-friendly and simple to use – it was enjoyable! We look forward to continuing to use the GiveSmart platform going forward!”
— Missouri REALTORS in Columbia, MO
“We were completely thrilled with every way GiveSmart assisted us, from our first phone call to our final closing report. They couldn’t have been more pleasant and prompt in responding to our needs. My numerous conversations with our Client Service Specialist, became as comfortable as talking with an old friend. The efficiency, professionalism and overall friendliness of their team was amazing. Our event was a huge financial success with the assistance of GiveSmart.”
— Marian Catholic High School