Mobile Bidding Guide - Chapter 4: Auction Rules
Templates, Examples and Tips to Introduce Your Guest to Mobile Bidding
What are “auction rules” and why provide them to guests?
Auction rules are basic guidelines for what to expect from the silent and live auctions. Many of these rules will include when the auction starts and closes, how and when to pick up items, guidelines about shipping items, and information on refunds.
If you have specific rules that you would like to put on your auction, it is important to maintain transparency with guests and avoid any confusion, especially before the close of the auction(s).
Many organizations will put these auction rules on their event homepage, create a custom page to highlight them, put them in a program, or post them at their event.
Template auction rules language
Please note that this must be customized to YOUR auction’s needs and guests for best results.
Auction rules & pick up
[Your auction name] will begin on [date] and [time] and close at [date] and [time]. All are invited to bid, whether at the event or from afar! To bid from home, make sure to register [here]. (Link to your organization’s GiveSmart site)
All items should be picked up from [location] by [date] and [time], and refunds will not be given on unclaimed items. Should the item need to be shipped, the buyer is responsible for all shipping charges.
If you have any questions, please contact [name] at [contact information]. Happy bidding!
*Please note that these Auction Rules do not necessarily reflect the best practices of GiveSmart. If you have questions about best practices, please consult your Account Manager.