Alverno High School

July 17, 2015

We partnered withGiveSmart for our Annual Gala, “An Evening at Rio Carnaval,” and since it was our first foray into the world of mobile bidding, we were understandably anxious about how it would all play out. Turns out, we had nothing to be concerned about. Susan and Kelsie were there from the beginning, helping us plan our event and ensuring that our guests would find this new way of bidding to be a positive experience. The GiveSmart team was there to answer any questions we had in the months, weeks and days leading up to our event, and their proactive approach about the entire auction process allowed me to focus my time and energy on other details.

On the day of the event, we were so lucky to have Nikki as our On-Site Manager. She was friendly and professional and brought with her a team of experts who not only put our guests at ease about mobile bidding, but made the process fun for everyone. If any guest had a question about how to bid or if they didn’t have their own device a team member would suddenly appear to walk them through the process or place a bid on their behalf. Plus, Nikki was great about keeping me CALM throughout the entire evening!

The checkout process at the end of the evening was smooth and glitch-free and our guests were pleasantly surprised at how quick and easy it was for them to pay on their device and pick up their winning auction items. We received so many compliments about the new mobile bidding process and guests appreciated being able to bid from the comfort of their table, without having to continue getting up throughout the evening to place bids.

I was extremely impressed with the company and all the team members who we worked with at GiveSmart and I was especially excited to find that there was a significant increase in our auction revenues this year! We’re grateful to have such a positive experience and we are looking forward to working with GiveSmart again next year at our Annual Gala in the spring.

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