Effective Date: May 12 2014
This website is owned by GiveSmart UK Limited and operated by its affiliate GiveSmart US, Inc. (“GiveSmart;” collectively, “we,” or “us”). GiveSmart respects the privacy of visitors to our website. This Notice of Privacy Practices (“Notice”) describes the types of information we collect about users of our websites, how we may use the information and with whom we may share it. This Notice also describes (1) the measures we take to safeguard the information we collect and (2) your rights and privileges concerning our collection, use and disclosure of information about you.
This Notice applies to the websites where this Notice is posted as well as to any other versions of the GiveSmart website that GiveSmart operates (collectively, the “Websites”).
Services offered by GiveSmart are not directed to individuals under the age of thirteen (13). GiveSmart does not knowingly collect Personal Information (as defined below) from individuals under thirteen (13) years of age. No information should be submitted to or posted to the Websites by visitors younger than 18 years old.
Information We Collect
The information we collect falls into two categories: Personal Information and Site-Level Data.
“Personal Information” as used in this Notice is information that we directly associate with a specific person or entity, such as name, address, payment information (including payment card number, expiration date, cardholder name and CVV code), mobile telephone number, email address, bid item, bid amount and donation amount. Please note that any payment information we collect is not stored by us.
The Personal Information you provide will vary based upon the context, and we will not collect your Personal Information unless you make it available. You are not required to provide Personal Information at any time while visiting the Websites; however, you may be required to provide Personal Information to use certain GiveSmart services, such as registering for an event, bidding on an item or making a donation. You may also submit Personal Information to us in other ways, such as by answering questions posed on the Websites by event-sponsoring clients (the “Auction Sponsors”) about your affiliation with the Auction Sponsors or certain preferences regarding the event or the items to be auctioned at an event. In addition, you may provide us with Personal information by participating in online surveys, subscribing to newsletters and other recurring offerings through the Websites, and in connection with other products, services, features, or requests made available through the Websites. If you provide Personal Information to us regarding others, we rely on you to obtain that other person’s consent for disclosing their information to us and inform that other person about how we will use the information and our contact details for any queries.
“Site-Level Data” as used in this Notice is anonymous information regarding use of our Websites or services that is collected and/or aggregated by or on behalf of GiveSmart through the use of automated means, which include cookies and web beacons. “Cookies” are small identifiers sent from a web server that are stored on your computer’s hard drive for the purpose of identifying your browser during interaction on websites or storing information or settings in your browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Site-Level Data collected through these automated means may include information that we gather and store about your visit to, and use of, the Websites, such as your IP address, type of browser and operating system used, date and time you access the websites, pages you visit, and, if you linked to the Websites from another website, the address of that website. Site-Level Data does not include Personal Information and is not treated as Personal Information under this Notice, but it may include the IP address of your device.
We may also allow certain third-party analytics service providers to include cookies and web beacons within the pages of the Websites on our behalf and to retain and use Site-Level Data received from such cookies and web beacons themselves. Third party service providers that collect Site-Level Data on our behalf may offer information about their data collection practices, and in some cases, an opt out on their respective websites which you can access here: http://www.google.com/analytics/.
Most web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies. If you choose to decline cookies, certain features of the Websites may not function properly or at all as a result.
How We May Use The Information We Collect
We may use the Personal Information we collect for the following purposes:
- for our everyday business purposes, such as establishing and managing your customer account, providing services you request, processing and collecting payments and providing customer support;
- to offer our services and/or the products or services of others to you;
- to evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services and Websites;
- to perform data analyses, including market and consumer search, trend analysis, demographic analysis and financial analysis; and
- to comply with applicable legal requirements and our policies.
In addition, we use Site-Level Data collected through automated means for purposes such as:
- customizing visits to our Websites based on observable user preferences;
- delivering content (including advertising) correlating to our users’ interests based on the ways in which our users interact with our Websites;
- diagnosing technical and service problems; and
- administering our Websites.
Applications And Widgets
Information We Share
We may share Site-Level Data with third parties, including our affiliates, for any reason and without notice to you. We do not sell or otherwise share Personal Information except as described below:
- GiveSmart may share your Personal Information with its affiliates so long as the disclosure and use of your Personal Information by such entities is consistent with this Notice.
- Auction Sponsors. GiveSmart may share your Personal Information with the Auction Sponsors for the purpose of preparing for the event, awarding you the items you bid on, acknowledging your bids and donations, other event-related matters. In addition, the Auction Sponsors may use your Personal Information in its programs and activities so they can contact you to obtain your input, provide information about their current and future programs and events, or request contributions. The Auction Sponsor may also share the Personal Information with its volunteers, vendors and service providers that assist Auction Sponsor with Auction Sponsor’s activities and programs, such as by fulfilling orders, managing data and processing donations.
- Service Providers. We may engage third parties to provide or support the services offered through the Websites on our behalf, or other services with us. In such cases, we require such providers to maintain your Personal Information in accordance with this Notice and to use such information in accordance with the contractual arrangements we have in place with those providers.
- We may access or disclose information, including Personal Information, to: (i) protect or defend our interests and the legal rights or property of GiveSmart and our affiliates; (ii) protect the rights, interest and safety and security of users of our Websites or members of the public,; (iii) protect against fraud or for risk management purposes; or (iv) comply with prudent legal practice as we may determine, applicable law or legal process. In addition, if we sell all or substantially all of our business or sell or transfer all or a material part of our assets, or are otherwise involved in a merger or transfer of all or a material part of our business, we may transfer all information we have collected and stored, including your Personal Information, to the party or parties involved in the transaction as part of that transaction.
You are entitled to make certain choices about how we communicate with you and the information we collect from you and share with third parties. You may request that we correct, update or amend the Personal Information we hold about you. To update us regarding changes in your Personal Information, please contact us as described below. You may withdraw your consent for GiveSmart to share your Personal Information with third parties as described in this Notice by contacting us using the means specified in the “How To Contact Us” section below, and we will honor your request going forward; however, if your information has already been provided to a third party, such as a non-profit sponsoring an event you attended, you will need to contact that third party to remove your Personal Information from their database.
You may elect to opt out of receipt of email and text communications from us by following the instructions provided in such communications or by contacting us as provided below. Even after opting out, you may still receive service oriented, non-promotional communications from us and promotional communications from third parties as a result of their own interactions or transactions with you.
Most web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies and disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of the manufacturer. If you choose to decline cookies or similar technologies, however, please note that certain features may not function properly or at all as a result.
California Residents’ Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us as described in the “How To Contact Us” section below, and we will respond within 30 days as required by law.
As of the effective date of this Privacy Statement, there is no commonly accepted response for Do Not Track signals initiated by browsers, therefore we do not respond to them.
Access And Correction
Subject to applicable law, you may have the right to obtain access to Personal Information we maintain about you by contacting us as indicated in the “How To Contact Us” section below. To protect your privacy, we will take steps to verify your identity before granting you access to the information. If you believe that Personal Information we maintain about you is inaccurate, subject to applicable law, you may request that we correct or amend the information by contacting us as indicated below.
United States and Data Transfers
This Website is intended for use in the United States and any Personal Information and Site-Level Data are stored and processed in the United States. We may transfer the Personal Information we collect about you to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Notice and in accordance with applicable law.
GiveSmart uses commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard Personal Information in our possession against loss, theft and unauthorized use, disclosure, or modification. Of course, despite these measures, we cannot guarantee perfect security of networks, servers and databases we operate or that are operated on our behalf. All payment information will be sent via SSL (“Secure Sockets Layer).
Updates To This Notice
We may update this Notice to provide clarification or notice of changes to our practices. If we make changes, we will revise the date at the top of this Notice. If we propose to use Personal Information in a materially different way, we will provide you with additional notice by posting notice of the changes on the Websites for at least 30 days before we implement those changes, and we will obtain your consent if required by law for any material change regarding disclosure of Personal Information.
How To Contact Us
If you have any questions or comments about this Notice or if you would like us to update information we have about you or your preferences, please contact us by email at: firstname.lastname@example.org, Phone: (855) 322 4483.
You also may write to us at:
GiveSmart US, Inc.
2839 Paces Ferry Road SE
Atlanta, GA 30339
What Our Customers Say
We were completely thrilled with every way Give Smart assisted us, from our first phone call to our final closing report. They couldn't have been more pleasant and prompt in responding to our needs. My numerous conversations with our Client Service Specialist, became as comfortable as talking with an old friend. The efficiency, professionalism and overall friendliness of their team was amazing. Our event was a huge financial success with the assistance of GiveSmart.
Their high level of customer service before, during, and after the event is the best to date we have received from this type of vendor. Man & Woman of the Year has some unique needs, and GiveSmart built a platform to fit them. The user friendly mobile bidding features, as well as the GiveSmart staff interaction with donors contributed to an increase in revenue and a positive donor experience.
As i have said repeatedly to our board members, friends and supporters, we have no intention of ever doing an event such our Taste and Golf events without GiveSmart! Your fabulous team was on target this year with the pre-swiping of credit cards, registrations and professional attitude that made checkin and checkout a dream! And, the follow up reports you provided were clear, concise, and allowed us to close our event in record time!
This was our first experience with mobile bidding and Give-Smart did a great job explaining how the mobile bidding system would work, what was expected of us, and the advantages of its use. The Give-Smart employees that we talked to were very friendly, easy to work with from the planning stage weeks before the event to the end of the evening. On the night of the event, check-In was a breeze, bidding went smoothly, and check-out was quick and simple. Very impressed with Give-Smart and would definitely use them for next years Silent Auction.