- Online ticketing
- Paperless registration & checkout
- Customized fundraising website
- Active and accurate donor management
- Integrated registration, buyer, donor, and payment information
Kenny Wall joined GiveSmart™ in 2013 as a former licensee of the GiveSmart™ technology. Kenny took pride in learning the market from an operations standpoint while focusing on the wants and needs of the customer. Dedicated to customer experience and satisfaction, he was determined to meet the client’s needs. The leading auction technology in the world acted as an accelerant that he and his business partner, CJ Orrico, wanted to provide to their clients in addition to “old fashion great customer service”.
Kenny and CJ made the decision to no longer license the GiveSmart™ technology and instead merge their service entity with GiveSmart™. This merger created a synergistic approach that allowed GiveSmart™ to meet the needs of the customer in a consistent manner from year to year. Through the merger Kenny was appointed Chief Operating Officer and Logistics/Chief Human Resources Development Officer and currently works in the Atlanta Corporate Headquarters.
Prior to the merger and current role as COO of GiveSmart™, Kenny entered the industry as a founding partner of Global AuctionsByCellular and Managing Partner of SOTD DBA AuctionsByCellular in March of 2011. Focused on customers, Kenny built the operating and event management model from its inception to design and roll out. His day-to-day role was similar to his current focus of customer quality and satisfaction, operations and event management, training, logistics and personal development of all GiveSmart™ employees.
Prior to entering the industry, Kenny was a Military Intelligence Officer in the United States Army. Leading from the front, Kenny’s dynamic leadership took on operational duties and responsibilities, where he lead and directed five separate companies, consisting of over 2,500 personnel, with operational intelligence in the one of the highest contested areas on the battlefield in Afghanistan.
Single-handedly chosen over all other officers to deploy early to liaise with intelligence agencies from all over the world, Kenny established the initial forward Stryker Brigade intelligence and operational footprint for over 5,000 US Combat troops in 6 separate districts. Kenny was deployed to Afghanistan for 14 months where he was awarded the Bronze Star for Meritorious Service in exceeding duties and responsibilities in high-pressure environments.
It was this experience where Kenny became a critical thinker open to alternative views to optimize decision-making. Now focusing on operational excellence, his past proficiencies play a large role in providing the customer an experience they will never forget.
Kenny takes pride in surrounding himself with intelligent, whole-heartedly people, one of which is his wife. In his free time he enjoys travelling, meeting new people, and sports. Lives by the motto “Positive Mental Attitude!”
Earned a Bachelor of Business Administration Degree, Business Marketing, at The University of Iowa, Iowa City.
Our Management Team
Get to know the GiveSmart management team
The Perfect Combo of Technology and Service. Every Time.
Customized solutions to fit your needs
and exceed your expectations.
- Makes any phone a bidding/donating device
- Real-time outbid alerts and customizable leaderboards
- Bid/donate from anywhere
- Secure payment processing
- Increases participation and raises more
- Comprehensive service and support before, during, and after
- Expert event production
- Dedicated Event Coordinator per event
- More hands-on help at event
What Our Customers Say
Thank you very much for providing such attentive, excellent customer service during Dignity Health-St.Rose Dominican's recent Mardi Gras Ball gala. Not only is GiveSmart effective, but your personal touch has made working with you a real pleasure. You can be sure that we will continue to do business with GiveSmart for years to come.
We were completely thrilled with every way Give Smart assisted us, from our first phone call to our final closing report. They couldn't have been more pleasant and prompt in responding to our needs. My numerous conversations with our Client Service Specialist, became as comfortable as talking with an old friend. The efficiency, professionalism and overall friendliness of their team was amazing. Our event was a huge financial success with the assistance of GiveSmart.
Their high level of customer service before, during, and after the event is the best to date we have received from this type of vendor. Man & Woman of the Year has some unique needs, and GiveSmart built a platform to fit them. The user friendly mobile bidding features, as well as the GiveSmart staff interaction with donors contributed to an increase in revenue and a positive donor experience.
As i have said repeatedly to our board members, friends and supporters, we have no intention of ever doing an event such our Taste and Golf events without GiveSmart! Your fabulous team was on target this year with the pre-swiping of credit cards, registrations and professional attitude that made checkin and checkout a dream! And, the follow up reports you provided were clear, concise, and allowed us to close our event in record time!